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LEADER, MENTOR, COACH: SUPERVISORY SKILLS CERTIFICATE PROGRAM APRIL 9TH & 16TH
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LEADER, MENTOR, COACH: SUPERVISORY SKILLS CERTIFICATE PROGRAM APRIL 9TH & 16TH

A 2-day certificate program for new and established supervisors This course provides a foundation for your success and the success of your staff. Both days are interactive and feature brief lectures, experiential exercises, case studies, simulations, skill self-assessments and individual goal-setting.

4/9/2015 to 4/16/2015
When: April 9 & 16, 2015
9:30 am - 3:30 pm
Where: William Caspar Graustein Memorial Fund
One Hamden Center
2319 Whitney Ave, Suite 2B
Hamden, Connecticut  06518
United States
Presenter: Devon Dabbs, Fio Partners
Contact: Patrick McKenna
860-525-5080 x1020


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A 2-day certificate program for new and established supervisors

Being a supervisor is not easy. It requires not only skills to motivate your staff, but also monitoring and improving their performance. This hands-on course will provide a foundation for your success and the success of your staff. Both days will be interactive and feature brief lectures, experiential exercises, case studies, simulations, skill self-assessments and individual goal-setting.

Seats are expected to fill fast. Please register today.

Day One: Leadership & Communication

· The differentiation between leadership and management

· Your supervisory role and a model for understanding employee behavior

· Exploring your leadership style

· Becoming an effective communicator

· Communication skills that support supervision

 

Day Two: Performance Management & Priority Setting

· Managing employee performance

· Dealing with performance challenges

· Prioritizing your time to ensure proper supervision

 

Trainer: Devon Dabbs, Fio Partners

Member: $230; Non-Member: $280

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