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A leader's guide for optimizing team engagement and impact.

When: Tuesday, June 18, 2019
9:00am - 12:00pm
Where: CT Nonprofit Center
75 Charter Oak Avenue
Suite 1-100, KOTA Charter Oak Room
Hartford, Connecticut  06106
United States
Contact: Zoe Schwartz
860-525-5080 x1024

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Building a Culture of Accountability


At every level of every organization, projects begin, tasks are assigned, efforts are made and deadlines are met - or missed. Directions are given but not always understood. Deliverables are promised but not always delivered and agreements are made but not always followed. It’s not really any one person’s fault, it’s just part of how people fail to communicate in a specific and deliberate manner about the tasks they assign or accept. 

The Building a Culture of Accountability program provides a systematic way to overcome these common barriers by focusing on a 4-phase accountability continuum which includes; Role Clarity, Purpose, Ownership and Behavior. When linked to mutual understanding, this cycle allows employees at all levels to make significant progress with moving tasks forward to achieve a higher level of job impact, job satisfaction and organizational success. Additionally, the workshop includes a range of group brainstorm activities which are designed to enhance immediate skill application opportunities.

The content and activities in this program help leaders to develop skills that foster an acceptance of responsibility, build self-empowerment and create a deeper personal leadership mindset that enhances team engagement and impact.  

Core Contents:

•    Creating an Accountability Context
•    Exploring the Accountability Continuum
•    Examining the job satisfaction / personal leadership link to Accountability
•    Understanding behavioral norms and their implications (Navigator Model)
•    Taking your Accountability pulse – The Navigator Inventory 2.0
•    Overcoming barriers to Accountability
•    Sparking the Accountability conversation

Learning Objectives:


•    Creating a context, understanding the four workplace behaviors
•    Discovering and seizing the leadership opportunity
•    Explore the link between behavior, morale, engagement and results
•    Create a context and baseline for leadership accountability
•    Develop strategies for garnering executive ownership
•    Create the human link to organizational focus
•    Develop a specific action plan for creating an accountability culture


Presenter Information:

Dave O'Brien, President of WorkChoice Solutions, is a trusted provider of leadership and team effectiveness training, coaching and consulting services. He works with a wide range of corporate, nonprofit and public sector clients to help bring about sustainable improvements in organizational effectiveness. His first book, The Navigator’s Handbook, 101 Leadership Lessons for Work & Life is available on-line and in bookstores nationwide. His second book, The Navigator’s Compass 101 Steps Toward Leadership Excellence was released in 2016 and is also available nationwide.


Program Fees:

Early Bird Discount is:

- $50 for members

- $100 for not-yet-members

Early Bird Discount is available until May 21, 2019


Regular registration fees:

- $75 for members

$125 for not-yet-members 


Payment is due in full upon registration and enrollment will not be guaranteed until payment is received.

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